Refund Policy

Replacement will be given for damaged products during Transit Only, and there will be no refund of the original amount.  

Complaints, if any, should be raised within 2 days' time only after receiving the products via email at support@pillowta.com, along with supporting photos/videos and an unboxing video. 

If you receive any damaged products, we kindly request that you provide a proper unboxing video as part of your complaint. This will help us expedite the resolution process. Please note that complaints without a proper unboxing video will not be accepted. 

NOTE - EXCHANGE & RETURN are not available for Domestic/International orders.